Email Filtering
There’s Money waiting for you in our Emails!
As a GoWild Casino member, you will get emails about:
- Special Promotions
- Unique Bonuses
- Big Events
- Information about your Personal Account
Please note: Internet service providers now contain powerful Anti-Spam filters to ensure that their customers only get the emails they want to receive. This could result in you not receiving bonuses, promotional emails, important account information and more.
Updating your subscription
There are a few things you can check to make certain that you receive our emails:
- Confirm that you have subscribed to receive our emails. You can do this by contacting your VIP manager, promotions manager or our friendly 24/7 Online Support team who are ready to assist you with all casino related matters. Simply click the "Online Support" icon in the casino lobby.
- Ensure that we have your correct and updated email address.
- Add GoWild Casino to your safe list or permitted emails list through your service provider by setting up your email filtering options as explained below:
Setting Up your Email Filtering Options
- Add our addresses: support@gowildcasino.com, promo@gowildcasino.com to your address book.
- In the tools menu click "Address Book"
- Then under file choose "New Entry" and select "New Contact." This will launch a new window.
- Enter: GoWild Casino in the "Full Name" field, then type our addresses: support@gowildcasino.com and promo@gowildcasino.com into the email address box.
- Click "Save and Close"
- Open your Hotmail mailbox.
- Click the "Options" tab, then open: "Junk E-Mail Protection," and click on "Safe List".
- Type: support@gowildcasino.com, promo@gowildcasino.com or any of our other email addresses into your safe list .
- Note: If you see one of our emails in your Junk Mail folder, click on 'This is not Junk Mail' to avoid having email from the same source sent to the Junk Mail folder in the future.
- Open your Yahoo mailbox
- Click Mail Options
- Click Filters
- Click Add Filter
- In the top row, labeled "From header", make sure "Contains" is selected in the pull-down menu
- Then enter the GoWild Casino email addresses: support@gowildcasino.com and promo@gowildcasino.com
- At the bottom, where it says "Move the Message To:" select "Inbox" from the pull-down menu
- Click the "Add Filter button again
- If the GoWild Casino emails have been filtered to your "bulk" folder, simply open the message and click on "This is not Spam" next to the "From" field
- Open your AOL mailbox.
- Go to keyword: Spam Controls.
- Version 9.0:
- Open the latest email you have received from us.
- Click the Add Address button (on the right) to add to your "People I Know" list.
- Alternatively, you can just send an email to support@gowildcasino.com and promo@gowildcasino.com, and that will add us to your "People I Know" list automatically.
- Open an email you have received from us.
- Click the Reply button (it's in the top right corner).
- A new email window opens with the wrong address in the "Send To" box.
- Replace the address in the Send To box with a GoWild Casino address such as support@gowildcasino.com.
- Click Send Now (in the top right corner).
- The act of sending the email automatically adds us into your "People I Know" list.
- To ensure that your GoWild Casino emails are delivered to your Wanadoo mailbox, simply add us to your Wanadoo contacts list:
- Open your Wanadoo mailbox.
- Open the email from GoWild Casino.
- Double -click on the GoWild Casino message to open it in a separate window.
- Click with the right mouse button on the GoWild Casino address that you want to store.
- Then in the menu: Click on "Add to Address Book."
- To ensure that your GoWild Casino emails are delivered to your Gmail inbox, simply add us to your Gmail contacts list:
- Open your Gmail mailbox.
- Click on Contacts
- Click Add Contacts
- In the "Name" field enter: GoWild Casino
- In the "Email" field enter: support@gowildcasino.com, promo@gowildcasino.com or any other email address from GoWild Casino.
- Click "Add Contact."
- To ensure that your GoWild Casino emails are delivered to your Comcast inbox, simply add us to your Comcast webmail favorites list:
- Select the "Compose Email" button.
- Select the "Edit" link above the "Favorites" box.
- Select the contacts in your address book that you wish to add to your Comcast webmail favorites list and click "Add." You can add up to five
contacts to the list.
- Click "Save"
- Open your SBCGlobal mailbox.
- Click "Mail Options"
- Click "Filters"
- Click "Add Filter"
- In the top row, labeled "From header:" make sure "Contains" is selected in the pull-down menu .
- Then enter the GoWild Casino email addresses: support@gowildcasino.com and promo@gowildcasino.com.
- At the bottom, where it says "Move the Message To:" select "Inbox" from the pull-down menu.
- Click the "Add Filter" button again .
- If the GoWild Casino emails have been filtered to your "bulk" folder, simply open the message and click on "This is not Spam" next to the "From" field.
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